Welcome to the XONEX Relocation Gateway
Multi-factor Authentication Help
Passcode / MFA Token:
Set up Multi Factor Authentication
If you don't have multi-factor authentication set-up simply enter your user name and password and press 'login'
Forgot your password?
MFA Instructions / Help
XONEX Relocation requires all Gateway users to enable Multi-factor Authentication (MFA). To set up and start using MFA take the following steps:
Determine the authenticator you want to use.
Enter ONLY your Username and Password and press the 'Login' button.
Enter 'XONEX' in the Name of your Account field and press 'Ok'. (Please Note this can be any value, no spaces are allowed.)
Open your authenticator and scan the QR code. You can use any preferred authenticator app (Duo, Google, etc.).
You must scan the QR code with an authenticator application. Do NOT scan with your camera app, this will not set-up the account correctly
Enter the 6-digit token into the validation box and press "Validate".
Save or copy the "Scratch Codes". These are one-time use codes that you can use if you don't have access to your 'Authenticator'.
You will return to the login page, enter your Username, password, and 6-digit token from your authenticator.
Click the login button.
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